Systems Manager

A key part of the role involves managing the Salesforce database, ensuring processes are efficient across all areas of KCF's work. Although KCF has support contracts with Salesforce consultants, you will need to be able to carry out some Salesforce system work and be an Administrator for the system.,

• Ensuring KCF is making the most of its IT systems and keeping up with current trends
• Overseeing and supporting the creation and documentation of processes for all areas of KCF work
• Ensuring IT processes are efficient and cost effective
• Responsibility of the management of the Salesforce database; including managing the ongoing relationships with Salesforce Consultants
• Project managing any IT development projects
• Overseeing relationship with external IT support provider
• Facilitating IT training for staff team as required
• Ensuring KCF is Cyber Essentials compliant
• Responsibility for ensuring a good data culture and including appropriate data collection, retention, and reporting methods
• Preparation of reports and analysis of KCF data as required
• Advising CE on the needs of the operational budget and IT strategy
• Reporting to the Technology Committee on KCF's IT strategy when required, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  
  Ideal candidates will have experience in IT systems management, particularly with Salesforce, strong communication skills, and an understanding of IT security and compliance., Confident problem solver and logical thinker
• Team player and collaborative leader
• Salesforce Admin qualification and Salesforce Nonprofit Cloud experience
• Experience of extracting and analysing data from Salesforce
• Strong technical IT skills; including Microsoft 356 apps
• Experience of managing processes in a similar size or larger organisation
• Working knowledge of cyber security and data protection best practices, including UK GDPR legislation
• Project management skills
Desirable skills and experience
• · Experience of delivering training
• · Experience of change management
• · Form Assembly software
• · PDF Butler software
• · Dataloader for Salesforce
• · Grant Management
• · Experience of working in the voluntary sector
• · Interest in AI developments