TAG Heuer | Supervisor

As a Supervisor for TAG Heuer you will be an inspiration and motivational member of the team who will assist the Manager to ensure that operating processes and procedures are maintained and continually improved providing a streamlined, customer orientated service. Working with the store Manager to lead, motivate and develop the team you will be strategic and change orientated and drive this in a consistent manner throughout the boutique. As a role model you will have an impressive record of business development and with excellent people skills.

• Proven record of delivery in a retail environment.
• People, Sales and customer focused.
• Previous retail management experience.
• Excellent communication and interpersonal skills.
• Experience of leading and developing a team.
• Managing and delivering operating costs and identifying suitable efficiency improvements.
• IT literate.
• Watch product knowledge.
• Advanced selling and negotiation skills.
• Visual merchandising skills.
• Experience of utilising a CRM System.
• Clienteling.
• Networking and events.
Requirements As a Supervisor will ensure that you are always working in a professional manner; using your excellent interpersonal skills and passion for the brand and business to engage with both customers and colleagues. Being a role model for TAG Heuer and the Watches of Switzerland Group you will be a committed and dedicated team player, identifying, sharing and spreading best practise not just in our own Boutique but throughout the wider business. You will be well presented at all times with a positive "can do" attitude; delivering excellent customer service to everyone that you meet, you will play a key role in the Boutique's success! Skills & Knowledge
• Watch product knowledge
• Achieving sales targets and working to KPIs
• Delivering an exceptional customer experience
• Clienteling
• Networking and events, experience of working in a luxury sales environment.