Team Admin Assistant

We are looking to recruit two Band 2 Administration assistants (1 x 26 hours and 1 x 37.5 hours per week) to work with the 0 to 19 team based at Clarendon, Hebburn.

You will be part of a team of administrative support staff who provide essential administrative functions, whilst interfacing with clinical and administrative staff. The Service is fast-paced and you would be expected to carry out a variety of administrative tasks., To manage the scheduling of new/review patients in-line with national standards, highlighting any capacity issues to the Admin Lead, Clinical Team Manager as needed.

To provide administrative support to the 0-19 service including answering the telephone, photocopying, opening and logging of post, liaising with professionals and non-professional groups.

• Contribute to effective communication links between the 0-19 Team, Education Professionals, children and young people and parent / carers.


• Maintain accurate written and electronic information systems, supporting data input onto IT systems.


To liaise on a daily basis with Child Health Information Service e.g. collection and return of records, updating of demographic information.

To ensure the safe transit (between departments) of confidential information.

To contribute to effective team-working during administrative duties including SPOC, ordering of supplies/equipment liaising information.

Document patient information as appropriate, entering and retrieving information via the electronic record, as permitted by the role.

You should be organised, empathetic, and adaptable to change.

You may occasionally be exposed to upsetting and distressing calls, therefore an element of resilience is needed, however full training is provided internally.

You must be able to demonstrate you have the ability to communicate effectively with people at all levels by telephone and in person. Excellent organisational skills, flexibility and time-management are also essential.

You should have excellent keyboard skills and a working knowledge of software packages.

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.