Team administrator

An exciting opportunity has arisen for a Band 3 administrator based within Community Recovery and Enablement Team (CERT), based at Jubilee house, Walsall. We are looking for a motivated, enthusiastic and reliable individual with previous admin experience to join our team to provide administrative services, Daily duties will include enquiries from service users, carers, health professionals and other agencies and minute taking.

You will be required to have relevant knowledge of an administrative environment, have excellent organisational and communication skills and be able to prioritise your own workload., The successful post holder will have all-round administration experience together with a good working knowledge of IT systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks with in the CERT., We are looking for applicants who are friendly and approachable with effective communication skills, who can build good working relationships within a busy environment. As well as being a team player, we seek applicants who can demonstrate sensitivity/confidentiality due to the nature of the service and able to work autonomously with a flexible approach and strong work ethic to prioritise and multi-task., The successful post holder will have all-round administration experience together with a good working knowledge of IT systems, data recording, proven organisational skills and an excellent telephone manner and will be required to undertake a variety of administrative tasks
The work will be demanding and varied, and excellent communication skills are essential. If you have a keen eye for detail and are able to work on your own initiative, then we would like to hear from you.
Experience of working in a healthcare setting and experience of dealing with confidential and sensitive issues would be an advantage.

• Please Note that Internal at Risk Employees will be given preference for this position, The salary range quoted is as per NHS Agenda for Change pay structures. This is based on the number of years' working directly within the NHS at the advertised pay band. Experience gained with other NHS Trusts will apply, but candidates without prior experience working direct for the NHS would normally be appointed at the lowest point unless they can demonstrate the equivalent experience and then be eligible for incremental increases in future years.
  
  Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:
+ Adult and older adult mental health services
+ Specialist learning disability services
+ Mental health services for children and young people
+ Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone's life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance., We require applicants to share our vision to become an innovative, forward-thinking, and inclusive new team, enabling us to provide consistently high quality, safe, and compassionate care and to demonstrate our Trust values of caring , enabling, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality.

Working for our organisation
At Black Country Healthcare NHS Foundation Trust, we're building a high-calibre, diverse and inclusive mental health workforce. One that will give talented professionals like you the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives all across our communities.
The Trust is rated 'Good' from CQC (Care Quality Commission) and will become the lead provider for mental health services across The Black Country . We have recently invested in newly created clinical divisions and are currently developing new models of integrated primary and secondary care for adults and older adults, as well launching a far-reaching inpatient strategy, working to eradicate dormitories and building new facilities.
This ambitious model is multi-agency and multi-disciplinary, opening the door for you to work in a collaborative and flexible way with partners, service users, carers and their families, Successful applicants for clinical posts up to and including Band 4 are expected to hold the national Care Certificate qualification and will be supported to attain this once in post.
The Trust is committed to equal opportunities, providing opportunities for flexible working and is a non-smoking organisation.
As a Trust we are passionate about Anti-Racism, Disability Inclusion, and LGBTQ+ Equality, and are committed to diversifying our staff team in all areas and at all levels of seniority to better reflect the diverse communities we serve. Therefore, we particularly welcome and encourage applications from people who belong to a minority or marginalised community, including from Black and Asian, Disabled (including hidden disabilities such as Neurodiversity, Mental Health, etc), or Lesbian, Gay, Bi, Trans or Queer (LGBTQ+) people.
Furthermore, Disabled applicants have the option of requesting that their application is considered under our Guaranteed Interview Scheme (GIS). Please indicate your intention to apply under the GIS in the relevant section of your application. Regardless of whether you participate in the scheme or have shared a disability, you will be provided the opportunity to request reasonable adjustments to the interview process at each stage of the recruitment process.
Due to the nature of the work some posts may be subject to a Standard Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from working with us; this will depend on the nature of the position and the circumstances of your offences.