Team Administrator

The post holder provides an important administrative service in the team to ensure the smooth running of the Milton Keynes CAMHS ADHD Team. This will include being the first point of contact for young people, relatives/carers and other professionals using computerised information systems, word-processing, developing, and maintaining filing systems collating statistics and returns as required by the Trust., To ensure that all correspondence and documents, such as assessment letters, discharge summaries and other documents are accurately and efficiently typed and dispatched according to priority.
To be the first point of general contact from young people, carers, staff and others and to ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated. To respond to and monitor the team's telephone line and generic email account.
To facilitate effective communication, providing and receiving information within the team and by providing timely and accurate messages and information
To maintain an efficient electronic patient records system, following procedures laid down in policy.
To service meetings including preparing appropriate papers and taking and transcribing minutes
To assist in the implementation of any database in use in the Mental Health Service, including on request inputting or extracting data
To order and purchase stationery and office supplies and to monitor and ensure that adequate levels of stationery supplies are maintained and distributed accordingly.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We are looking for an enthusiastic and motivated full time Administrator to work alongside an existing administrative staff member to provide an important administrative and customer service and to ensure the smooth running of the CAMHS ADHD Team.
You will be the first point of contact, responding to verbal, face to face and email enquiries to the service so excellent communication skills are essential for this role.
You will be required to provide high quality, comprehensive administrative support to the team using your excellent communication, organisational and IT skills. You should be able to work independently, using discretion, judgement and critical analysis where appropriate.
The successful applicant will be proficient in the use of the Microsoft Office suite of programmes, and previous experience of an electronic patient record system would be advantageous.

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust.
With every new employee were hoping to find our future leaders and we will support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.