Team Administrator

The Team Administrator for Communal Repairs Correspondence will be responsible for managing all communications related to communal repairs. This includes liaising with residents, contractors, and internal teams to ensure efficient resolution of repair issues. The successful candidate will play a crucial role in maintaining clear and effective communication channels and ensuring that all repair requests are processed promptly and accurately.

What you'll do

You will

Manage incoming and outgoing correspondence related to communal repairs, including emails, letters, and phone calls.
Act as the first point of contact for residents reporting communal repair issues.
Log and track repair requests in the company's database, ensuring all information is accurate and up to date.
Coordinate with contractors and maintenance teams to schedule and prioritise repair works.
What you'll need

Previous experience in an administrative role, preferably within property management or a related field.
Excellent written and verbal communication skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database management.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Our Values, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people's lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin's ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary
2 additional 'giving something back' volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We're also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it's a requirement to your role.

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