Team Administrator

Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the Team. To be highly skilled and experienced in the full range of secretarial work practices, phone calls, information sharing, arranging meetings, taking notes, software programmes, and specialised functional terms. To be highly proficient and expert in PARIS (Patient Record System), advising and guiding others in the Team, supporting new users and instructing them as necessary. (training will be given), The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

You will be the first point of reference and as such must display a considerable degree of initiative, possess mature judgement, and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues, and visitors. You will be required to work independently using initiative and applying a high degree of confidentiality to all their work. Undertake non-routine duties without direct supervision, working within broad procedural guidelines.,

• Advanced keyboard skills touch typing
• Proficient in Excel spread sheets
• Experienced at intermediate level in a range of software packages, Excel, Word, power point
• Good working knowledge of email and internet
• Proficient knowledge of PARIS
• Good standard of English
• Numerate
• Experience in a mental health environment or NHS, Evidence of the ability to organise and plan work
• specified guidelines where guidance is not readily available, but at set intervals
• Proficient in diary management
• Experience of transcribing formal minutes of meetings.
• Independent/lone working and team working skills
• Experience of adapting to change and managing work in a changing environment.
• Evidence of ability to be flexible and show initiative, sensitivity, and enthusiasm to work
Desirable criteria
• Experience of supervising and training others, Problem solving, decision making and analytical skills.
• Responsibility of maintaining accurate records, excel spread sheets., Excellent verbal and written communication and presentation skills in person, on telephone, or email
• To have proven skills and experience establishing effective working relationships with Managers and colleagues
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional