Team Administrator

We are seeking to recruit an enthusiastic and confident individual to work in a busy Administration Team.

The post holder will be based at Edgware Community Hospital and will be providing administration support to Barnet Talking Therapies Team in Barnet.

Barnet Talking Therapies Team provides psychological / psychotherapeutic services to residents with a GP in the borough, over the age of 16., To prioritise and organise own workload, acting on own initiative and being proactive about change.

To open post/ emails and action appropriately e.g. prioritising referrals that indicate risk; ensuring important information is sent to senior members of in a timely manner.

To organise and maintain office stationery supplies.

To organise and take notes at meetings as required.

To provide a general administrative function for the team members as directed by senior management.

To work collaboratively with other team members.

To welcome clients attending appointments and respond to any queries.

To be able to manage difficult situations in a calm and empathetic manner in person and on the telephone.

To maintain and operate the client clinical data systems.

To contact clients to arrange appointments.

To be flexible in approach to work.

To undertake annual appraisal with Line Manager and to attend meetings and training courses as required.

Excellent administration skills

Working knowledge of IT systems

Excellent competencies in managing service user requests in a professional & non-judgemental manner

Strong abilities in managing schedules, diaries and competing priorities

Have good attention to detail

Be a team player& extremely reliable

The partnership betweenBarnet, Enfield and Haringey Mental Health NHS Trust (BEH)andCamden and Islington NHS Foundation Trust (C&I)is going from strength to strength since it was originally established in 2021 forming theNorth London Mental Health Partnership.