Team Administrator

An exciting opportunity has arisen to join our Community Services teams as an Administrator for an individual who is keen to develop their skills. We are looking to recruit an experienced administrator to join one of the Barnet Core Community MH Teams, supporting people with Mental Health issues over 18 years of age and within the Barnet catchment areas and provides specialist assessment and pharmacological treatment. Your duties will include supporting patients and their relatives who are under the community mental health teams as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care., The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the teams. The post holder will also be required to cover other services within Springwell Centre to provide support during absence of other administrators.
The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and, face-to-face contact on daily basis therefore, good communication skills are essential. You should have good organisational skills and have experience of dealing with members of the public. You will need to have good communication and interpersonal skills and have the ability to use your own initiative.

Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities
Duties you will be responsible for include;
+ Ensuring the smooth & safe management of our patient care.
+ Attend meetings, taking team minutes, editing, and issuing reports
+ Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
+ Scanning and uploading paperwork on the electronic system.
+ To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services.
+ The post holder will encompass regular telephone liaison with external agencies.
+ You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Further duties can be found on the job description and person specification.

Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
+ Collaborate at every level by living our Values to create the right conditions for us all to work together.
+ Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
+ Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
+ Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
+ Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
+ Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk