Team Administrator

This role is to provide a comprehensive range of administrative services to the i-Rock team. To liaise with other services and to respond effectively to enquiries from the general public, service users, and other agencies.

Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; data inputting; minute taking, working alongside and providing admin support to the i-Rock team.

A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential.

Are you an experienced administrator with excellent administration and communication skills along with excellent customer service?

We are looking for a full-time Administrator to join the friendly team at i-Rock Horsham District based in Horsham Youth Centre in Horsham.

This is an interesting and varied position that would suit an experienced administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.

You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.

This is a busy position, and the successful candidate will provide excellent administration and secretarial support to our team.

We are a busy, friendly and caring team, based at Horsham Youth Centre in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development., We are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve. We are a committed team of individuals, like-minded in our devotion to the mental health of our Service community.