Team Administrator (37.5 Hours per week)

The Alliance, Newtown, Stockton-on-Tees

Team Administrator (37.5 Hours per week)

Salary not available. View on company website.

The Alliance, Newtown, Stockton-on-Tees

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 9 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 44b678fed7694f899723b450de7c13b4

Full Job Description

We are looking for an experienced administrator to join our admin team.

As a key team member you will talk directly to people who contact our service and support our therapists with admin tasks. You will answer phone calls about referrals and appointments and help with other related duties. We receive a high volume of telephone calls including calls from people in distress so being confident in answering the phone is essential.

You need to work well both on your own and with guidance. Experience with the patient management system IAPTUS would be a plus but we will provide full training.

You should have an NVQ Level 2 in Administration, Business or similar or have significant relevant experience. Computer literacy is essential you will be expected to input information onto a clinical database.

Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North-East region. We are working in partnership with Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service., Alliance offers first rate training and development opportunities, flexible working where appropriate, child-care voucher scheme, 38 days annual leave per annum pro rata, EAP health scheme and a 3% contributory pension scheme.

Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is committed to the National Living Wage.

Alliance Psychological Services follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each persons individual responsibility and are committed to promoting and safeguarding the welfare of clients. Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.