Team Administrator Coastal Medical Partnership PCN

We have an exciting opportunity for a full time team administrator as part of Southern Health's Primary Care Network (PCN) based at Coastal Medical Partnership Hordle Well Being Hub/hybrid role supporting the service and admin.

Would you like to play a part in transforming local mental health services?

Would you feel at ease working with clinical and non-clinical staff across a variety of health care services?

Are you adaptable, happy to initiate change and flexible in your approach? If so, then we would love to talk to you!

This is a new, exciting, and innovative post to support the needs of the local population living with mild to moderate mental health difficulties., Suitable for someone who is able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.

Providing accurate administrative support to the team, ensuring the confidentiality of patient records is maintained according to data protection and Caldicott guardianship guidelines including forms, rotas, assessments, G.P letter's, discharge summaries and reports.

To conduct administrator system audits for the local Primary Care Mental Health Practitioners, Commissioners and PCNs and provide data as required.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner.

Receive and process referrals to the relevant clinician and EMIS/System One/RIO

Update case notes on patient record EMIS/System One/RIO as required

Extract data from Insights when required

Type up reports incorporating graphics and tables as required

Type all letters dictated or provided by the team and nearby PCNs

Book appointments on the patient record system for clinics and individual consultations

Answer telephone calls and relay any messages in a timely manner

Creating bespoke documents for the team, such as leaflets etc.

Arrange team events, as required

Monitor data quality of administrative input

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.