Team Administrator (Community Enhanced Rehabilitation Team)

Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
We've been rated 'good' overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences., We have a fantastic opportunity for a full time Team Administrator within the new Community Enhanced Rehabilitation Team (CERT).
We are looking for a Team Administrator to support our wider team of clinicians and ensure the general, smooth running of our team admin function.
This post is initially for a 6 month fixed term or secondment opportunity, but may be extended or offered as a temporary to permanent post, dependent of funding.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Please seek approval from your line manager/employer if making a secondment application.
As a countywide service we will have a base in Derby and Chesterfield and there will also be opportunities to work from home from time to time., The role of Team Administrator is a challenging and varied post, supporting the day to day running of CERT.
Responsibilities include dealing with phone calls, which could be from patients, staff members, care homes, social care or community organisations, amongst others.
Phone calls must be triaged and passed on to the appropriate person, whilst also supporting the caller, who may be distressed or frustrated.
Use of the Patient Record is key to the role, where referrals are inputted, paperwork is uploaded, or patients are discharged from caseload. You will also be responsible for inputting patient information, writing letters and supporting with waiting list management.
The Team Administrator also supports within many clinical and operational meetings, such as multi-disciplinary meetings, business meetings and/or profession-specific meetings.
As the Team Administrator, there are also responsibilities for the prioritisation and delegation of tasks, as well as supervision of other administration colleagues.
The job also requires data collection and production, compiling reports where necessary for management information, supporting both the team and the Trust, in ensuring we are meeting our population needs.

Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

+ Commitment to flexible working where this is possible
+ 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
+ Yearly appraisal and commitment to ongoing training
+ Generous NHS pension scheme
+ Good maternity, paternity and adoption benefits
+ Health service discounts and online benefits
+ Incremental pay progression
+ Free confidential employee assistance programme 24/7
+ Access to our LGBT+ network, BAME Network and Christian Network
+ Health and wellbeing opportunities
+ Structured learning and development opportunities, Flexible Working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.
Disability Confident Employer
The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
If you require any support in completing the application form please do not hesitate to contact the Recruitment Team, , option 1, option 1 or email [email protected] and we will be happy to provide assistance.
DBS Checks
The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month's salary.
This job may close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.