Team Administrator - Employment Support

We are delighted to offer you an opportunity to join our Employment Support Service within the Staffordshire and Stoke-On-Trent Talking Therapies Service as Team Administrator.
We are seeking individuals who are enthusiastic, compassionate, flexible and creative in their approach, who can work alongside team members to provide high quality and effective administrative support. You will play an integral part of the team as a highly skilled and organised administrator with demonstrable, keen self-management skills in a varied range of administrative duties and act as a focal point for communication.
The service provides life changing support to those struggling with depression, stress, anxiety, low mood, worry, phobias and other mental health and emotional issues and to those adjusting to living with a long term medical condition., You will be the first point of email and telephone contact for the Employment Support service users and carers, prioritising responses and supporting the Employment Advisors with patient enquiries and booking of appointments.
You may also experience dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.
Strong IT skills are vital so you should evidence your experience of using a database and Microsoft Outlook, Excel and Word on your application.
As part of this role you will be expected to:
+ Devise administrative systems to support the team in a changing business environment.
+ Provide confidential secretarial and organisational support to all staff.
+ Maintain outlook calendars.
+ Use a range of office equipment including the use of computerised data systems and word processing facilities.
+ Carry out general office duties including photocopying and dealing with / ordering stationery levels and team supplies.
+ Process referrals to the team and update patient files as and when required.
+ Take minutes of meetings, transcribe minutes and distribute to team members

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
+ Supporting your career development and progression
+ Excellent NHS Pension scheme
+ Generous maternity, paternity and adoption leave
+ Options for flexible working
+ Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
+ Extensive Health and Wellbeing support and resources
+ If you work in our community teams, we pay for your time travelling between patients
+ Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
+ Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
+ Salary sacrifice bikes up to £2k
+ Free car parking at all trust sites
+ Free flu vaccinations every year
+ Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications