Team Administrator for ARC CYP Day Programme and CYPCEDS

We have an exciting opportunity for a Team Administrator to join our Eating Disorder Service based in South Kensington & Chelsea.

The Eating Disorder Service offers a range of specialist services to women, men, children and young people who are suffering from anorexia nervosa, bulimia nervosa and other eating disorders. The service provides a various range of treatments including assessment and community, outpatient therapy, day programme services and inpatient care across different sites.

We are looking for an enthusiastic and motivated Team Administrator to provide an important administrative service and ensure the smooth running of our very busy and dynamic team in ARC Day Programme and CYP CEDS. The role comes with a variety of responsibilities providing support to the clinical team, service users and patients and carers who attend the service.

The EDS team is a strong and supportive team and has excellent structures to offer regular supervision. This is a great opportunity to join our team to support in the delivery of high-quality eating disorder service. We are looking for exceptional individuals with the right attitude, skills and knowledge who share our passion to deliver the best quality care experience for patients and their families., The post holder will be based on-site and will be involved in providing a full range of administrative duties to support the delivery of a high-quality service by the EDS Team. You will need to develop an understanding of the objectives of the programme and support the team in carrying out their duties effectively.

This will range from communicating with patients and their families/carers, arranging appointments and other administrative duties. The post holder will be required to work closely with a range of corporate CNWL Trust teams in supporting the service. You will require good communication and IT skills and a comprehensive working knowledge of the use of Microsoft Office software.

As well as inputting, outcoming & closing referrals, contacting patients, arranging and booking appointments, POD registration, answering general queries and directing them to correct teams, formatting & finalising letters, SARC requests, minute taking, taxi booking, interpreter booking, assisting in local admin inductions, stationery orders, and other tasks for supporting and implementing administrative processes ensuring that the service runs effectively & efficiently.

They will need to take initiative in prioritising their own and helping with the team's workload. They will need to ensure that the service objectives and deadlines are met. You should be able to work independently, using discretion, judgement and critical analysis where appropriate., CNWL are committed to progressing and supporting their staff with career development and training, and ensuring staff health and well-being and job satisfaction.

This post is highly suitable for an applicant who is working at similar grade in the NHS or for those currently working in a non-NHS setting with aspirations to enter into Health service administration.

The post is based at Unit 2 Verney House, 1b Hollywood Road, London, SW10 9HT.In addition, the post holder will provide cross cover for SKC Adult EDS Site, Roxborough Road site, and Children and Young People Eating Disorder Service during periods of staff absence within the department, as and when required.

In return, we are offering the opportunity to work in a supportive and friendly environment, where supervision and performance reviews/appraisals form part of our ongoing development of staff.