Team Administrator Home Treatment Team

£25674

Lancashire and South Cumbria NHS, Daisyfield, Blackburn with Darwen

Full time
Permanent
Onsite working

Posted 6 days ago, 12 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 265cdee1b7144b2e9cc7faf82f36da4b

Lancashire and South Cumbria NHS

Full Job Description

Applications are invited for the post of Team Administrator working in the Home Treatment Team, based at Daisyfield Mill Blackburn, for the Pennine area.

The post will suit a person who enjoys team working in a fast paced clinical environment.

The successful applicant will be required to, provide an accurate and high standard of administration service with excellent interpersonal communication.Brief overview of job roles.

Opening and closing Referrals on RiO.

Data collation.

Audit reporting.

Liaising with Multi Disciplines.

Telephone calls.

General Admin duties.

Microsoft Excel

Receive allocate and dispatch internal /external mail in line with the Trust policy.

To be the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.

Provide a comprehensive administrative service compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.

To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.

Work as a team with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.

Attend and participate in team meeting and admin services meetings as required

Assist in the planning and organising of a range of team activities and programmes including regular meetings and other events.

Monitoring and maintaining stationery supplies and stock for the team

Greeting and signing posting Service Users in face to face or on the telephone.

Responsible for dealing with queries from Service Users and/or their carers using tact and empathy as required and ensuring appropriate communication skills are used at all times.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.