Team Administrator- Memory Team

Due to team expansion, we are looking to recruit a full time dedicated and experienced administrator to join our friendly team based at Huntington House, Jockey Lane, York. We are a team providing support to people living in the York and Selby area who are experiencing concerns with their memory.

If you are an individual with experience working in a demanding office environment, who is confident in using IT systems, has experience formatting letters and managing multiple diaries. Someone who thrives in a busy setting and is keen to join a team striving to make a real difference then we are looking for you., Whilst having experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for a colleague with a passion for helping, who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude. This role is at the heart of the multi-disciplinary team which means you will work closely with nurses, consultants and management to ensure that they have everything admin wise they need to provide the best possible care to our patients. We are looking for someone who is comfortable multitasking, someone who can communicate confidently, build strong working relationships with a variety of people. Someone who can prioritise their workload and who is genuinely interested in understanding and supporting the challenges that mental health care brings. Your main duties will be to promote compassionate care, booking assessment and diagnostic appointments liaising via the phone and through written correspondence. Formatting letters and maintaining accurate confidential patient records. For more details, please read the job description. To be successful at shortlisting please evidence how you match this description citing examples to reinforce your experience using your own words not AI. If you do not have the essential qualifications to the required level, you must be prepared to undertake these and state this in your application.

This position has a starting salary of £24,071 which rises to £25,674 (pro rata), per annum after 2 years and a generous NHS pension scheme. As a member of our NHS Trust, you will receive a fantastic annual leave package (27 days which increases with service, plus bank holidays) and access to extensive staff benefits which includes:

• NHS staff discounts in over 200 branded sites/stores.
• A TEWV monthly staff prize draw
• Car lease scheme
• Access to Trust gyms
• Option to purchase additional annual leave
• Access to staff wellbeing support.
Staff recognition is very important to us; you may be recognised through the Greatix and Star Award schemes. Our Administrators are professionals and are a valuable asset to our organisation. We understand they have a key role in the support and delivery of our services and that their dedication helps us to provide safe and high-quality care for our patients. The kind of care we would want for our loved ones. Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer, recruiting, retaining and training our people, for the right roles, at the right time.