Team Administrator - Residential School Nursing Team

The Specialist Nursing Team at Chailey Clinical Services (CCS) provide care and support for children and young people with complex Neurodisability and their families across the school and residences in the adjoining Chailey Heritage Foundation and at the Bluebells Short Breaks service., + The post holder will support the Specialist Nurses and Health Care Support Workers, running an efficient and responsive administrative support.
+ They will be expected to organise their daily workload to ensure tasks and ongoing workloads are prioritised and completed within agreed timescales.
+ The post holder will respond to queries from external parties, patients and relatives or other departments, escalating more complex queries to the relevant member of the team.
+ General administration duties such as data entry, preparation of Minutes and Agendas, photocopying, scanning and filing.

We are looking for an efficient, proactive administrator with excellent IT, communication and organisational skills to support the Specialist Nursing Team.
A strong commitment to enhancing the health and wellbeing of the children and young people in our care and a calm, compassionate approach as well as the ability to prioritise tasks to manage a busy workload are essential in this unique, fulfilling role. If you feel you have these qualities, we would love to hear from you.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
+ Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support, + To provide excellent administrative support to the team, attending training if needed to ensure skills remain up to date.
+ Key point of contact for the Residential School Nursing Team, managing requests for information over the phone, by email and MS Teams and escalating, as appropriate.
+ Maintain the privacy and dignity of service users, developing understandings of the issues that affect their daily lives and ensuring their confidentiality is maintained at all times.
F For further details, please see the attached job description
At the heart of how we operate is our Trust values:
+ Compassionate Care
+ Working Together,
+ Achieving Ambitions
+ Delivering Excellence
Our values are fundamental to the high-quality care we provide to the people who need us. We are proud to be a community that cares, delivering our services as a team whilst supporting our employees as individuals.
We are committed to being an inclusive employer that actively promotes equality and challenges discrimination. We embrace and celebrate diversity, encouraging applications from individuals of all backgrounds. We particularly welcome applications from candidates with an ethnically diverse heritage, those with disabilities, and individuals identifying as part of the LGBTQIA+ community. Our aim is to grow a workforce that reflects the diversity of the communities we serve.
We strive to create an environment where every individual is valued and respected. Our recruitment process is designed to support candidates who require reasonable adjustments and to accommodate the needs of applicants.
This post may close earlier than the published closing date if sufficient applications are received.
Correspondence relating to this vacancy will be conducted electronically, please ensure you check your emails, including your junk folder. If you have not heard from us within two weeks please assume your application has been unsuccessful on this occasion.

+ Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
+ Excellent training and development opportunities
+ Research opportunities
+ Cost-effective workplace nurseries in Crawley, Hove and Brighton
+ Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
+ Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
+ Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
+ Located in stunning Sussex, with easy access to the South Downs and the coast
+ Access to a wide range of benefits and discounts for NHS staff