Team Clerk

We are looking for an enthusiastic and adaptable Team Clerk to join our caring and progressive team in Thanet (St. Augustines, Westgate & Mildmay Court, Ramsgate).

You will share the CARE values of the trust and work within a close-knit group of people who bring the feeling of community to the team through their hard work and dedication to the people of the area.

Our Clerks are a vital part of our NHS community teams. With a large caseload of patients across east Kent we literally couldn't function without them. If you are looking for a new challenge, are good at relating to people and have great communication and IT skills; we may have the perfect career for you where you can make a real difference to patients.

This is an office-based role, 37.5 hours per week and you will be required to travel and work between sites., As a Team Clerk, you will work closely with all users of our services and their families, friends and carers who all play an invaluable contribution in how our users experience our services.

Team Clerks are expected to be kind and responsive but professional and informative and contribute to the quality of the services provided across the health economy.

The post-holder will be involved in a variety of interesting duties, some of which may include:

o Telephone patients to complete patient experience surveyso Use of patient records system (RIO) to pull reports, send patient letters and assist the clinical teamo Check stock supplies and request orders through NHS Supply Chaino Print, scan & upload documentso Generic Team emailso Produce Patient Packso Monitor equipment (syringe drivers sign in/out sheet)o Any other administrative duties as required

We as a trust will support with learning, development and progression. For further information of career pathways, see link below.

Additional Working Pattern: 37.5 per week Monday-Friday (8-4 or 9-5)

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both