Team Leader

Creative Support are looking for an enthusiastic and experienced Team Leader with a good understanding of learning disabilities, mental health and autism. The successful applicant will be joining a collaborative and knowledgeable team, to support the service manager across a number of supported living services and outreach services. You will oversee the day to day management of the service, supporting individuals to maintain their own tenancies.

The supported living services are energetic, supportive environments where the people who use our services engage in many activities, both in their homes and out in the community. Our outreach services support independent and outgoing individuals to promote confidence, emotional wellbeing and independent living skills.

Your role of Team Leader will include:

• Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living.


• Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care.


• Ensuring safeguarding measures are in place to protect vulnerable adults, and ensuring all staff comply with these safeguarding policies and procedures.


• Promoting excellent customer care to service users, their families, and other agencies.


• Developing warm and trusting relationships with service users.


You will benefit from comprehensive and outstanding training from our training academy, and will be developed and guided by supportive and experienced managers.

Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload. Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.