Team Leader

The Role: As a Team Leader at Carluccio's, you'll be at the heart of our operations, ensuring that every shift runs smoothly and that our guests receive the best possible experience. Your leadership will be crucial in maintaining our high standards and motivating your team. Here's what you'll be doing:

• Lead by Example: Set the standard for excellent service and ensure your team is delivering outstanding guest experiences every day.
• Motivate and Develop: Inspire and support your team, providing guidance, training, and development opportunities to help them grow.
• Manage Daily Operations: Oversee the day-to-day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
• Problem Solve: Address any issues that arise during service with a calm and solution-oriented approach, ensuring the guest experience is never compromised.
• Support the Front of House: Step in where needed, whether it's assisting with service, handling customer queries, or ensuring the dining area is always welcoming and well-maintained.
• Drive Sales: Help boost sales through effective team management, upselling, and ensuring that every guest leaves happy and eager to return.
  
  About Us: At Carluccio's, we are more than just a restaurant-we're a community dedicated to sharing the joy of authentic Italian cuisine. Our commitment to exceptional service and high-quality food starts with our people. We're looking for a dynamic and inspiring Team Leader to join us and guide our team to success., We are more than a Business, we are a family!
…Become a part of our famiglia… We are committed to providing you with a recipe for success - offering you opportunities to learn more and aim higher in an environment that is as passionate about your learning and development as it is about our guests and our food. Our focus is on building careers, not just jobs. From the moment our founder opened his food shop in Neal Street, we've been on a mission to share the true taste of Italy with everyone. Exploring the length and breadth of Italy to seek out the very best ingredients, he created food that fired the imagination, tempted the tastebuds and just begged to be discovered and shared. It's an ethos that still stands today. Fresh ingredients, sourced with integrity, and cooked without fuss to create flavoursome dishes that can be enjoyed in a relaxed atmosphere that'll keep guests coming back for more. No-one knows Italian like we do. No one loves Italian like we do. And no-one enjoys seeing others love Italian more than we do… Back of House Roles Authentic Italian, freshly made dishes are at the core of the Carluccio's brand. It is our back of house teams that make this possible, from our Head Chefs to our KP's. We offer a great training and support for all back of house rolls and support individual development to help everyone reach their full potential. Front Of House Roles We're always on the look out for great charismatic people that love Italian dining as much as we do to join the team. We are more than just restaurants, we are a lifestyle brand. Our retail products are an important part of our business and give our team member a varied skill set and knowledge base. Management Roles We're always looking for supervisors and managers to join the team. Our managers are responsible for making sure the restaurant is looking its best at all times, to help develop and coach the team while ensuring the restaurant is safe and clean. As a General Manager you would be responsible for making the restaurant a success, building a happy team and delivering great service and food Carluccio's is part of the Boparan Restaurant Group where our people are the heart and soul of our business. It goes without saying that, as a group, we couldn't have achieved what we have so far without the amazing people that make up the teams in our HQ and restaurants, helping us to deliver incredible food and service to our guests every day. Our aim is to create a team of people that share our obsession and who have a passion for what they do. We don't look for clones, for us it's all about individuality. We want people who are creative, ambitious, and who like to mix things up a little. We believe enthusiasm and positivity are infectious and that can only be a good thing to share. We operate a diverse array of brands, each with their own unique feel and way of working. Our formats cover quick-service (QSR), assisted-service (ASR), and full-service restaurants, from fast food, to casual dining and premium dining. Each brand and style of operating presents its own challenges and opportunities for you to develop your career with us. The benefits of working with us… what's in it for you….. As well as first-class training, a great working environment, and a chance to develop your career in hospitality, here's a few other perks we offer

What's in it for You? We're not just offering a job; we're offering a career full of excitement and growth:
• Feast on 50% Off your total bill for you and 5 friends across all our brands-because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
This is your chance to take the lead and make a real impact at Carluccio's. If you're a natural leader with a passion for hospitality and a commitment to delivering excellence, we want you to join our team as a Team Leader. Step into a role where you can inspire others, grow your career, and be part of something special! Carluccio's in Stratford Upon Avon offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients., Competitive pay and bonus for managers 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) at Ed's Easy Diner, Giraffe, Giraffe Stop, FishWorks, Carluccios, GBK, The Cinnamon Club and Slim Chickens Exclusive access to discounts on 1000's of online and high-street retailers, and restaurants A free meal per shift 28 days' paid holiday (when full time) Pension Apprenticeship Scheme Refer a Friend Bonus While each position is critical to our success, the real power comes in the creation of a team and teamwork as this is what makes us the success we are today, and a bigger success tomorrow. We intend to establish the group as a major player in the industry by growing the positions of all our brands nationally and internationally. You will receive support, training and development opportunities from the moment you start, helping you to become a Boparan expert.