Team Leader

We have an exciting opportunity for a positive and professional individual, who enjoys supervising and coaching staff alongside providing great care and support in promoting independence. We are seeking an experienced person for the role of Team Leader with a strong work ethic who can share our vision of providing a person-centred, strengths-based service which promotes health, wellbeing, independence and community connections. You will lead the provision of care for a defined group of service users and staff working at Hall Lane in Cookridge. The role of Team Leader will include:

• Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living.
• Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care.
• Ensuring safeguarding measures are in place to protect vulnerable adults and children, and ensuring all staff comply with these safeguarding policies and procedures.
• Promoting excellent customer care to service users, their families, and other agencies.
• Developing warm and trusting relationships with service users.
Applicants will be able to demonstrate a warm, compassionate and person-centred approach to working with people with a learning disability, and understand the principles of person centred care. You will have the skills and personal qualities to be able to engage with people in meaningful planning and therapeutic activities.

Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload. Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required., Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.