Team Leader - Community Drug and Alcohol Service

We are looking for a Community Drug and Alcohol Team Leader. This is an exciting new opportunity to join our team in Thurrock. We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing? Working within a community-based treatment setting to provide support to drug and alcohol users aged 18 and over (dependent on service). Services will deliver client centred treatment using both harm reduction and abstinence based treatment approaches depending on the requirements of the individual client. As a Team Leader you will be required to manage the below roles and responsibilities

• Develop supportive relationships with supervisees and other colleagues in the service.
• Support the service manager in developing relations with key stakeholders
• Be highly-skilled in carrying out risk, initial and comprehensive assessments allowing you to guide direct reports in their performance using best practice
• Ensure that group work and all psychosocial interventions and programmes are delivered in accordance with the needs of the service users, are audit and CQC compliant and meet contractual obligations
• Meet required KPI's to corresponding deadlines, as set out by the Service Manage
• Ensure poor performance and team dynamics are managed appropriately creating positive working environments which encourage employee engagement to optimise the performance of services.
• Deputise for the Service Manager in their absence and ensure effective management of the service for which you are responsible.
• Abide by all Forward's policies and procedures and encourage others to do the same.
• Work with the highest regard to health, safety and security in the workplace highlighting any risks (potential or actual) to the Service Manager and (where appropriate) the Head of Governance, in accordance with Forward's risk management protocols.
• Ensure practitioners and all direct reports are using the Case management system in the appropriate manner-ensuring records are up to date and all key milestones for clients are met such as TOPS, care plan reviews, medical reviews and risk assessments and that documentation is maintained to the expected audit standards.
• Ensure you have agreed working protocols set between multi-disciplinary agencies and share information appropriately.
  
  Carry out comprehensive assessments, designing and implementing SMART care plans and training staff in how to deliver these to the correct standard.
• Experience of delivering structured interventions to service users and passing this knowledge onto direct reports
• Experience and knowledge of the range of psychosocial interventions we offer and how they benefit the client group we work with, and be able to pass this onto direct reports, peer mentors, volunteers and apprentices.
• Using motivational interviewing techniques in both 1:1 and group settings, and with direct reports.
• The use of strong IT skills to support case management
  
  Training and development opportunities
• Flexible working
• Simply Health Cashback Scheme (Optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)