Team Leader - Coventry

As a Team Leader you will be responsible for ensuring the centre upholds its high standard of cleanliness, overseeing maintenance, and managing marketing resources with regular checks and reorders. Part of your daily routine will involve driving team performance, analyzing sales figures for accurate forecasting, and ensuring games are running smoothly.

You will be organized, with strong attention to detail, you will also need to have excellent communication and interpersonal skills. Skills You Need

• Previous customer service experience
• Detail-oriented and committed to maintaining high standards of cleanliness and presentation.
• Proven ability to think on your feet and address challenges proactively.
• Flexible availability to meet operational needs.
  
  Are you a natural leader with a passion for creating exceptional experiences? Seize the opportunity to become our Team Leader and lead a dynamic team in the world of entertainment.
Part of Ten Entertainment Ltd, working for Houdini's Escape Rooms is not just a job; it's an opportunity to be part of an enchanting and thrilling experience that captivates both employees and customers alike. As an employee at Houdini's, you'll find yourself immersed in a dynamic and creative environment inspired by the legendary escape artist, Harry Houdini. The company values innovation, incorporating cutting-edge technology into its rooms to create an unforgettable atmosphere. If you're seeking a workplace that values creativity, teamwork, and the thrill of the unexpected, working for Houdini's Escape Rooms is the key to unlocking a truly magical career experience., If you are looking for career development, then Houdini's / Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles., Tenpin Ltd (part of Ten Entertainment Group Plc - www.tegplc.co.uk) is one of the UK's largest bowling operators, with 40 entertainment centres spread across the UK. Tenpin Ltd has recently been acknowledged as a "Best Workplace" by Great Places to Work(r) in 2017 and currently holds Investors in People accreditation GOLD standard. We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years. Bowling is a fantastic leisure activity, our sites have licensed food bars, American pool, and state of the art arcade areas. Not to mention Sector 7 our laser combat arena and our Pingo's soft play areas.


• Free Food
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance - 2 x annual salary
• Long Service Awards
• Discretionary Bonus Scheme