Team Leader and Deputy Team Leader- Cloud and Storage Services- x2 roles available

Both roles provide leadership for the Cloud and Storage Services team within Infrastructure Services.

• The Team Lead reports to the Head of Platform Services and provides strategic direction, ensuring the team delivers reliable, robust, and secure services.
• The Deputy Team Lead reports to the Team Lead and shares responsibility for managing team members and services.
The team manages key services, including:
• The University Private Cloud service
• Secondary Storage (Scality)
• The HFS (Storage Protect) Backup service
• The CrashPlan backup service
As cloud technology evolves, the team's scope is expected to expand to include third-party infrastructure services such as Amazon Web Services (AWS) and Microsoft Azure. The postholders will play a leading role in the design, delivery, and management of systems critical to the University.


• Proven expertise in leading technical teams, including recruitment, staff development, and performance management.
• Strong knowledge of IT service management processes and IT systems lifecycle management, from design to implementation and ongoing operations.
• Strategic thinking in IT service operations, with the ability to align infrastructure strategies with organisational needs and emerging technologies.
• Excellent communication skills, including the ability to present complex ideas clearly to diverse audiences and produce high-quality written documentation.
  
  The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. IT Services is a key department, ensuring robust, reliable, and high-performing IT infrastructure that supports the University's distinctive needs.
  
  We are proud of our supportive and inclusive culture, valuing the contributions of all team members and fostering a sense of belonging.
What We Offer
• An excellent contributory pension scheme
• 38 days of annual leave (including public holidays)
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and season ticket travel loans
• Membership to a variety of social and sports clubs