Team Leader Endoscopy

The role of the Endoscopy Team Leader is to ensure of smooth running department where 30 thousand patients are scheduled per year. Post holder is responsible for managing a team across the 3 trust sites, lead, coordinate rota, cover annual leave and manage sickness. Post holder responsibilities will include working closely with the training leads to deliver internal, national and international endoscopy trainings. Supervisor/ team and patient coordinator responsibilities will have to work in line with response to stakeholder and JAG requirements. The post holder may be required to work across sites to meet the service's needs. This role entails operational decision-making skills, ability to work autonomously using own initiative and within the team in the development and delivery of the diagnostic and treatment service. This role also entails providing support to the pre assessment, EROS and endoscopy administration and clinical staff. The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/ GCIS/ ICS etc. This role will also include reinsuring funding states for patients from Welsh, Scotland, Northern Ireland and oversees. It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience.,

• Liaise with the endoscopy department and pre assessment team to ensure that
endoscopy lists appropriately booked.
• Actively monitor waiting times targets and escalate risks relating to patient pathways
and waiting times to the lead specialist nurse, service manager and clinical manager.
• Ensure management of patient activity and special requests within endoscopy
service are followed up in a timely fashion.
• Oversee preparation for the next day admission patient/subject notes retrieval,
prepared documents for nursing staff and tracking of patient's progress within the pre assessment pathway.
• Support the provision of general and basic advice to patient/subject queries and
refers clinical-related queries to Nurses/relevant staff.
• Arrange regular meetings to discuss the service and address capacity and pathway
improvements.
• Assist in audit and data collection relating to the JAG/GRS
For full role responsibilities and duties please see attached Job Description and Person Specification,
• Liaise with the endoscopy department and pre assessment team to ensure that endoscopy lists appropriately booked.
• Actively monitor waiting times targets and escalate risks relating to patient pathways and waiting times to the lead specialist nurse, service manager and clinical manager.
• Ensure management of patient activity and special requests within endoscopy service are followed up in a timely fashion.
• Oversee preparation for the next day admission patient/subject notes retrieval, prepared documents for nursing staff and tracking of patient's progress within the pre assessment pathway.
• Support the provision of general and basic advice to patient/subject queries and refers clinical-related queries to Nurses/relevant staff.
• Arrange regular meetings to discuss the service and address capacity and pathway
improvements.
• Assist in audit and data collection relating to the JAG/GRS
• To be responsible for coordinating the endoscopy GRS audits as
recommended by JAG liaising with the medical and nursing team to ensure that audit data can be captured using the appropriate audit tools at the appropriate intervals during the year.
• Oversee and supervise admin staff in the endoscopy unit and the team roster to ensure full-service delivery and coverage.
• Ensure that bowel preparation is posted to patients at all 3 sites.
• To assist the Endoscopy management and coordinate the downloading of
audits required as part of yearly reporting on the JAG accreditation website and the 5 years visitation.
• To input audit information onto the Trust Audit database
• Ability to work autonomously and as part of a team.
• Ensure funding states for patients from Welsh, Scotland, Northern Ireland and overseas
For full role responsibilities and duties please see attached Job Description and Person Specification The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment. Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted. Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview. Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates. As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: + Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK + St Mark's Hospital: an internationally renowned specialist centre for bowel disease + Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice + Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Find out more about our Trust and why you should join us#WeAreLNWH Find out more about Our HEART values Find out more about our Trust Staff Benefits Our vision at London North West University Healthcare NHS Trust is to put "Quality at our HEART". Find out more about our ambitious strategy We are clear that our vision can only be achieved by our staff, who are our most valuable asset. Our vision is driven by our HEART values and behaviours which were developed together with our staff., London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: + Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK + St Mark's Hospital: an internationally renowned specialist centre for bowel disease + Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice + Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.