Team Leader (Maternity Cover) for Carers Matter Norfolk Adult Service

Organisation: Voluntary Norfolk

Location: Flexible bases across Norfolk. A hybrid working policy is in place.

Contract type: Maternity Cover

Salary: £31,536 per annum plus an additional salary uplift of £2000 pro rata for 8 months

Hours: Full time 37 hours per week

DBS check: Enhanced Adult

Closing date:11 November 2024

Contact name: Faye Scott

Carers Matter Norfolk is a partnership led by Bridges Outcomes Partnership delivering an innovative service to unpaid adult carers in Norfolk. Financed by a social impact bond, the service is outcome-driven, focused on empowering carers to achieve the greatest degree of choice and control, independence, and quality of life as possible. The service provides Carers Assessments and support to sustain the caring role with information, advice, wellbeing support, access to breaks and peer support opportunities, emergency planning and links into other preventative services.

We have also embarked on a pilot which will enable us to provide Care needs Assessments, Assistive technology assessments and complete family Mediation. This is very exciting for Carers Matter and will allow us to provide a holistic approach to working with Families.

The role of the Team Leader is to deliver the day-to-day service with the support the Senior Service Manager. To be responsible for ensuring that quality and quantity performance targets are delivered. This will involve working closely with the Senior Service Manager to manage the team of Community Advisor’s, assist with allocation of resources, monitor management of caseloads, conduct supervision meetings, and ensure the effective day to day operation of the service.

Along with your normal day to day role you will be required to have full oversight of the ARF pilot alongside the Senior Service Manager, this will require you to complete audits on care needs assessments and authorise any Assistive technology and Mediation requests.

This role can be fast paced and highly demanding so the successful candidate will need to have proven success in managing a team to a high standard to deliver targets. They will also have experience of using data to support team members in reaching both their own potential but also the standards of excellence expected from the service. Existing knowledge of social care or previous experience working with carers is not essential.

Although voluntary Norfolk does operate a hybrid working policy, due to the nature of this role you will be required to work in the office a minimum of once a week.

How to apply

To apply please download an application pack by clicking on the 'apply on company website' button.

Closing date: Midnight on 11th November 2024

Interview date: We will be conducting rolling interviews for this position, so early applications are encouraged. The vacancy may close once a suitable candidate has been selected

For further information about this post please contact Faye Scott.