Team Manager

Are you passionate about making a difference in the lives of our residents across Staffordshire? Do you have the skills and dedication to lead a dynamic team in delivering high-quality social care services? If so, we want to hear from you!

The First Contact Team is at the forefront of engaging with the residents of Staffordshire. We carry out strengths-based, outcome-focused assessments via telephone and virtual technology. Our service also provides a single point of access for all age carers, offering information, advice, and guidance.

We conduct in-person assessments across the county, ensuring compliance with the Care Act 2014. Our goal is to promote independence, develop care and support plans, and work with our Brokerage teams to meet the social care needs of our community.

There will be a requirement for the post holder to participate in a weekend working rota., As a Team Manager, you will:

• Provide day-to-day line management, professional, and operational leadership to Senior Social Workers, Social Workers, and non-registered social care staff.


• Lead quality practice and performance, supporting your team to understand, contribute to, and effect change.


• Act as a crucial link between your team and Service Leads across adult social care.


• Direct your team in delivering assessments, reviews, support planning, and case management.
  
  You will have:


• A professional Social Work qualification (Dip SW, CQSW, CSS).


• Registration with Social Work England (SWE).


• Successful completion of or willingness to undertake training, including BIA, Practice Educator, or Approved Mental Health Practitioner.


• A management qualification or relevant experience.


• Excellent communication skills with staff and a diverse customer base, including the ability to engage with learning disabled and/or autistic adults and their carers.


• Proven analytical and critical thinking skills.


• The ability to support staff in high-quality, timely assessments, planning, monitoring, and review of individual cases, utilising the "Just enough support" ethos.


• Sound judgment skills in providing solutions on complex casework, appraising and responding to risk.


If you're ready to take on this rewarding challenge, apply now and be a part of our mission to support and empower the community of Staffordshire!

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire