Team Manager

In Rotherham our vision has always been to provide the very best services for our residents: to achieve this, we need to recruit the very best people.

Our Adult Social Care pathway is transforming how we approach every aspect of our work this includes providing an excellent and timely service to our customers. We already have exceptionally talented teams who are passionate about working in Rotherham. We are committed to providing adult care and integration services that put the person at the centre of our work. Pathways and processes are under redesign and review to ensure that we never lose sight of that.

For our staff, we will make sure that you feel valued and well supported so you can help us to meet our aim to develop outstanding practice underpinned by our core values.

We are looking to recruit a Team Manager to lead and support a busy team at the front door for Adult Social Care. A social worker manager with the right values, skills, knowledge, and experience to provide support, advice, management and leadership with a focus on providing excellent customer care and timely service delivery.

Role, the post holder is to lead a team of staff on providing an excellent support service to our customers, carers and other key stakeholders accessing our Adult Social Care Customer Contact and First Contact Team. Ensuring the service and support is provided consistently with the principles of personalisation to enable our customers and carers to live as full and independent a life as possible in the community.

Team Managers are expected to coordinate caseloads / case allocations, lead and/or contribute to specific project work, whilst ensuring that work is regularly reviewed, monitored, recorded and evaluated in order to maintain high quality services.

The post holder is expected to work closely with other managers across the service and other key stakeholders within Adult Social Care. They should have a good understanding of the legislative framework which underpins our work with adults including an excellent working knowledge and understanding of safeguarding adults.

The post holder is responsible for workforce development of the reporting team, including identifying any required upskilling, providing effective feedback to staff whilst monitoring and ensuring standards are being adhered to. This role will contribute to the development and review of policies and practices underpinning service delivery to users and carers, and to ensure their implementation and adherence. Finally, this role is required to work closely with practice and quality assurance leads across the structure to embed best practice and ensure quality of our services is to a high standard.

Where will I be based? You will be based in our Adult Social Care Customer Contact and First Contact Teams (Front Door Service) working across the 2 teams within Adult Social Care. It is a varied role which will include working with adults across a variety of age groups and diverse circumstances. The work is fast paced, involves a high volume of enquiries with a prompt turnaround.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

The post is temporary to cover for maternity leave and provides an excellent opportunity for the right person to come and work in a busy but rewarding Adult Social Care Team in Rotherham.

Our offer to you is; An attractive pay and benefits package, significant training and development opportunities, structured management and administrative support so that you can make a difference.