Team Manager

A fantastic and exciting permanent opportunity has arisen for the post of Team Manager for Twickenham Integrated Recovery Hub, providing operational leadership and management for the team.
The successful candidate will be reporting directly to the Clinical Manager of the service. This is a great opportunity for someone who is interested in developing their clinical and leadership skills. You will be supported by the clinical manager and wider service line management to develop your operational, management, and leadership skills and will initially receive weekly supervision with the clinical manager. In addition, you will be supported to attend relevant training/development sessions.
The team provides care for working age adults who live in the Twickenham/Teddington area of Richmond and experience severe or enduring mental illness. Twickenham IRH works alongside Richmond IRH, with care provided according to GP/PCN alignment.
The post sits within a well-established MDT that works alongside a separate Consultant-led Assessment team and interfaces with a consultant-led Home Treatment Team and in-patient wards. There are also specialist teams for Early Intervention in Psychosis, Personality Disorder, and adult ADHD.

Main duties of the job
This role requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.
The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.
The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.
You will be responsible for the monitoring and supervising of clinicians' caseloads using various IT systems, and you will work closely with the service's Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.
You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively and demonstrate ability to lead a team., + To work closely with the Local Authority in order to ensure that the operational policy works effectively and to develop any new protocols required.
+ Contribute to service development.
+ Establish a system for reviewing and monitoring how resources are used.
+ To implement clinical and corporate governance at team level.
+ Maintain responsive and effective financial management within an agreed health care budget and ensuring the Operational Manager is kept informed on financial performance.
+ Ensure the team members (including the doctors) contribute to the activity data collection (including RIO) in accordance with Trust policies and procedures.
+ Facilitate and enable appropriate communication within the team, between other teams and departments across the Trust, service users, carers and other partner organizations
+ Ensure the Trust policies on staff supervision, health and sickness, safety and equal opportunities are adhered to, and ensure that all staff absence (including the doctors) is recorded through an agreed team procedure.
+ Co-ordinate the day-to-day operational process, to include caseload allocation, management and other duties as appropriate.
+ Ensure that team members have a personal development plan and that training needs are meet.
+ Provide supervision on clinical caseloads and ensure that all team members have appropriate clinical supervision.
+ Ensure team members adhere to relevant professional code of conduct, keep up to date and meet professional requirements, in conjunction with the professional leads.
+ To act as professional supervisor where appropriate.
At South West London St Georges Mental Health Trust we are committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Committed Employer, and welcome applications from all sections of the community and people of all protected characteristics. We are Members of Stonewall Diversity Champions and Employers Network for Equality and Inclusion.
As part of the Trust's commitment to Equalities and Diversity, the Trust supports the establishment of Staff Networks groups to promote diversity in the workplace:
+ BME (Evolve) Staff Network
+ Christian Staff Network
+ DiverseAbility
+ Deaf Staff Network
+ Mental Health Staff Forum
+ Women's Staff Network
+ LGBTQIA+
We are committed to supporting the Armed Forces Community and has signed the Armed Forces Covenant.
We provide reasonable adjustments to the interview process for any candidates with a disability.
Please note:
+ That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received
+ That once you have submitted your application you agree to your application being transferred to a 3^rd party e-recruitment system
+ That should you not have heard from us within three weeks from the closing date your application has not successful
+ That priority consideration for applications may be given to at-risk NHS employees
+ That should you be successful and appointed, you authorise South West London and St George's Mental Health NHS Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
+ That your employment is offered subject to successful completion of a Probationary Period depending on your Band (except medical roles)
+ That we are a smoke-free Trust

NHS AfC: Band 7
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as 'good' however we aim to be 'outstanding'.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working., We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.