Team Manager, End User Compute | Northern Care Alliance NHS Foundation Trust

We are looking for an experienced and innovativeEnd User Compute (EUC) Manager to lead our IT team in delivering exceptional user experiences across all devices and platforms. In this critical role, you will be responsible for the strategy, management, and support of all end-user computing services, ensuring our employees have the tools they need to work efficiently and securely.

As the EUC Manager, you will oversee the deployment and management of desktop environments, mobile devices, and collaboration tools, while ensuring that all systems are optimized for performance and security. You will lead a team of IT professionals, driving the implementation of new technologies and managing the endpoint and VDI environments.

Your key responsibilities will include developing and maintaining policies for device management, providing technical support and training to users, and ensuring compliance with industry standards and regulations. You will work closely with other IT leaders to ensure seamless integration of end-user services with our overall IT infrastructure.

The ideal candidate will have a deep understanding of end-user computing technologies, strong leadership skills, and a passion for enhancing user experience. You will be a proactive problem-solver, with the ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.

Join our team and help shape the future of how we work, making a direct impact on our productivity and success.

Your primary responsibility will be to lead and manage the End User Compute (EUC) team, ensuring the delivery of high-quality technical support services to NCA staff. You will develop and implement service strategies, policies, and procedures to optimise end-user computing environments, enhance user experience, and maximise productivity across NCA sites.

In addition to managing day-to-day operations, you will play a key role in driving innovation and continuous improvement initiatives within the EUC team. You will identify opportunities to streamline processes, automate tasks, and leverage emerging technologies to enhance service delivery and support the evolving needs of NCA stakeholders.

As a Team Manager, EUC, you will also be responsible for managing resources, budgets, and performance metrics to ensure the efficient and effective operation of the EUC team. Your leadership, communication skills, and ability to build and motivate teams will be instrumental in fostering a culture of excellence, collaboration, and customer service.

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The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we're always looking for people who demonstrate our three core values -care,appreciateandinspire- to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.