Team Member

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none


• Taking accurate orders and working closely with kitchen staff


• Ensuring payments and receipts are correct


• Confidently recommending menu and drinks offerings


• Observing service and standards and reporting any incidents or issues


• Being a supportive and proactive team member
  
  Previous experience working front of house in a hospitality or customer facing environment


• Enthusiasm and passion for food and beer


• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment


• A result driven and ambitious individual keen to develop your career and grow with us
  
  The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We're what you might call a 'proper pub' serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
  
  Competitive hourly rate + tips


• 28 days holiday


• Company Pension scheme


• Retail and beer discounts


• Fun culture surrounded by a supportive team


• Free food when on shift


• 30% dining discount of all managed houses


• Employee Assistance programme


• Benefits portal


• Refer a friend bonus


• Career development programme


• Great working environment and great prospects!


Your role, We've been running pubs and brewing beer in the heart of Bedfordshire since 1876. We have over 130 leased and tenanted pubs and 31 managed pubs in the UK. We also have 17 sites in France, all bearing the Wells & Co. name.

At Wells & Co. we're focused on delivering experiences you'd recommend to friends.

Whether you're interested in pubs, beer or food, there's sure to be a role with Wells & Co. that suits you. You just need to have a genuine passion for all things hospitality.

We're a growing, evolving business that has retained the culture of a nurturing family. We work hard to promote succession and career growth, and are renowned for our comprehensive approach to training and career progession.

These are some of the amazing benefits we offer:

30% discount on your bill at our pubs

Private Healthcare

Uniform & free meals on shift

Discounts on gym membership and high street retailers