Team Member (Housekeeping) - YHA Whitby

As a Housekeeping Team Member, your role is central to ensuring every guest enjoys an exceptional stay. Your dedication to cleanliness and efficiency plays a pivotal role in creating a welcoming environment for all guests.,

• Cleaning and preparing bedrooms between guest departures and arrivals, ensuring a fresh and inviting space for our visitors.
• Maintaining the cleanliness of all shower and toilet areas to ensure a safe and comfortable stay.
• Keeping the hostel reception and social areas clean and tidy, creating a welcoming atmosphere for everyone.
• Efficiently and effectively undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel. Taking a proactive approach to review and maintain these standards.
• Complying with YHA requirements for the use and storage of cleaning products, contributing to our commitment to sustainability.
• Reporting any faults or damage to a member of the hostel management team, ensuring a safe and comfortable environment.
• Sorting and distributing used and unused linen, playing a key role in our guests' comfort.
  
  It's an advantage but not essential for our housekeeping team members to have prior experience in customer-facing roles. Desirable experience in hospitality or customer service is beneficial, and we appreciate the value of lived experiences just as much as skills and knowledge.
Good communication skills are a plus, and excellent time management is essential. Knowledge and understanding of YHA's core purpose and experience working in a team are beneficial. It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website. Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community. PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to., Help us make a difference. Because where you go changes who you become. YHA (England & Wales) is a leading UK charity for young people. We transform young lives forever through travel and real adventure. Whatever role you do with YHA (England & Wales) and wherever you are based, you'll make a positive difference to the lives of young people who need our support. Our teams are based across England and Wales - in our hostels, at our National Office in Matlock, Derbyshire, or in remote/hybrid roles anywhere in the UK. Working for a charity like YHA (England & Wales) could see you greeting guests in the centre of London, running activities for schools in the Lake District or making beds in a 800-year-old castle. You could be planning our fundraising events, managing our properties, handling our finances or helping to shape the direction of YHA's future. Working at YHA (England & Wales) is rewarding in lots of ways and what you do here really counts. That is why we offer our employees many great benefits. Looking for additional training or professional development? Wondering about what perks you can look forward to at YHA (England & Wales)? You're in the right place to find out all about our benefits.


• Competitive hourly rate: We offer a pay of £11.44 per hour this role is flexible 10 hours a week minimum contract until the end of October 2025.
• Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
• Free YHA Membership: Receive a complimentary YHA Membership each year.
• Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself. Join Our Housekeeping Team - Shaping Exceptional Stays At YHA, we value diverse perspectives and unique backgrounds. Our mission is to create an inclusive environment where every individual is appreciated for their contributions and the insights they bring to our team.