Technical Administrator

Overview: Working in an Office environment. Viking Extrusions manufactures Industrial Silicone Rubber Products. As a Technical Administrator you'll be required to process job sheets as per customer purchase orders, create despatch documents on a daily basis, raise and send invoices, along with answering telephone calls and filing. You will also be responsible for purchasing stationery and other sundry products. Quoting for products and customer relations is another key part of the job. Full Training Provided.

Working as a Technical Administrator is a crucial part of our business, ensuring all of the production team are producing material to the correct specification, along with goods arriving with correct customers. Attention to detail is crucial. The job is a mixture of data entry, customer service and common sense.,

• Identifying and processing customer orders


• Preparing orders for despatch


• Raising Invoices


• Answering the phone


• Dealing with customer queries


• Purchasing


• Liaising with the Production team


• Filing


• Quoting


• Customer relationship management
  
  Admin experience ideal. (but not crucial)


• An ability to communicate and work with other members of staff is essential.


• Confident using computers and Microsoft software


• Confident and polite telephone manner


• Ability to build and maintain relationships with customers


• Basic/Moderate level of mathematics