Technical Administrator

We're on the lookout for a Technical Administrator to join our Building Safety team. This role is your chance to make a real impact by supporting the team with essential fire and compliance activities. If you're after job satisfaction and career growth, keep reading - this could be the perfect fit for you.

Typical day as a Technical Administrator

Provide desktop support to ensure fire and compliance activities are seamlessly delivered, and update systems and property records after improvement works.
Handle administration tasks such as recording meetings, raising purchase orders, processing invoices, and engaging proactively with the team.
Offer proactive support to enhance customer engagement, aiming to improve experiences before, during, and after works. This includes managing complaints and providing regular updates.
Support contractor performance improvement by preparing Work in Progress and Key Performance Indicator reports, and minuting performance review meetings.
Use creative problem-solving and team engagement skills to help colleagues manage their workloads efficiently.
Assist in ensuring all building and fire safety regulations and compliance standards are met, including supporting internal and external audit processes.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for a top 10 Great Place to Work in the UK Employer!, This is a Monday to Friday role and full time, so you'll work 7.5 hours per day and have a 30 minute unpaid lunch break.
You'll manage your own diary, so if you need to start late once in a while to attend an important appointment, or take a longer lunch for a haircut, you can use your flexi time to manage that!
This role can be based from Durham, Newcastle upon Tyne, Leeds or from one of our Cumbrian offices.
This is a hybrid role and you'll spend at least 2 days per week in one of our local offices, 3 days working at home.
Able to use technology to communicate and collaborate with colleagues.
A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Relevant administration experience, ideally from the construction, facilities, maintenance, or building safety sectors.
A keen eye for detail, excellent organisational skills, and the ability to prioritise work to meet deadlines while handling multiple tasks simultaneously.
Strong competence in dealing with sensitive information and maintaining confidentiality.
Excellent verbal, written, numerical, and interpersonal communication skills.
Technological savvy, being comfortable using Microsoft Office and specialist systems like Open Housing, Oracle, SharePoint, and Power BI.
A proactive and self-starting attitude with a passion for learning and personal development, striving to be the best you can be.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home!, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

6 months fixed term role, full time (37.5 hpw)

Salary circa £23,464 negotiable based on skills and experience plus brilliant benefits including health cash plan!

Home, a place where you belong, 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.
Find out more