Technical Administrator

Gateley Smithers Purslow are looking to recruit a full time Technical Administrator to join our growing team in Exeter. The Team Administrator's role is to provide support to the Senior Administrator and Administration Manager to complete the administration requirements within their office / team and support individuals and technical teams by providing efficient and effective administrative, typist and secretarial support. This position provides a perfect opportunity for the successful candidate to show their ambition, drive and passion for customer service, as well as delivering our values, a professional manner and good interpersonal communication skills are essential. You will be responsible for the following:

• Secretarial duties consisting of mostly audio typing long reports, emails, scanning and photocopying
• Diary Management
• Ensure all enquiries are managed to agreed SLAs
• Publishing to and updating the Business Management System (BMS)
• Answering telephone calls and taking clear and concise messages
• Arranging appointments for site visits, updating the company outlook calendar
• Liaising with the company's clients
• At all times to comply with the requirements of the Company's administrative, personnel procedures and Health & Safety regulations
  
  Experience of handling a broad range of customers on the telephone, providing a high-quality customer care and understanding
• Experience of working in a secretarial and administrative role
• Experience of working with individuals across departments and liaising with external customers
• Fast and efficient typing skills
• Experience using Microsoft Excel
• Computer literate and fast, precise typing skills
• Good time management skills, solid organisational skills and the ability to prioritise a varied workload
• Ability to work on own initiative but understand the importance of working well within the team
• Strong communication skills - both verbal and written
• Enthusiastic, committed and a fast learner with previous experience of a busy environment
• Experience using Microsoft Excel
  
  The benefits
With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance. We are Gateley We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Being part of Gateley is not just about the expertise that you bring; it's about attitude too. The 'Gateley Story' is the story of our people and our culture. It is what has got us to where we are today as a successful business and it's the driving force behind the Gateley Team Spirit and the values that have shaped it. We have a set of shared internal values that capture what the Gateley Team Spirit is and this includes five elements that bind us all together as one Gateley: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. Every year across the group, we recognise members of our team that have gone and above and beyond and have lived these shared values. They are recognised at our annual Gateley Team Spirit awards. Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.