Technical Author

As an accountable Technical Author, you will work mainly from home with some visits to Lionbridge and customer sites in the West Midlands. You'll define and assure the technical content, collaborate with customer engineering contacts, and drive a culture of excellence and continuous improvement.

Be part of our team, delivering right-first-time documents, ensuring top-quality solutions and exceeding customer expectations.

What You Will Do:

• Definition: Assess tasks, resolve queries, and ensure robust source data ready for work initiation



• Creation: Author accurate technical documentation, following guidelines and best practices to deliver high quality product



• Schedule Management: Work with the Tech Lead and Project Manager to meet project milestones.



• Risk Management: Identify, communicate and address project risks promptly.



• Compliance: Ensure adherence to Industry standards, Customer specifications and Lionbridge authoring processes



• Culture: Foster a "right-first time" ethos, driving excellence in the team



• Process Improvement: Drive continuous improvements in simplification, processes, and efficiency.



• Collaboration: Work closely with the Production Team and Training Manager to enhance performance.
  
  UK nationality and DBS level clearance or no known reason why clearance may not be granted.



• Extensive technical authoring competence gained in a technical documentation environment within engineering.



• Proven experience in creating and compiling Army Equipment Support Publications (AESP), demonstrating an understanding of military standards and specifications.



• Familiarity with heavy armour, including armoured land vehicles, with an ability to understand and document complex mechanical systems and components.



• Strong knowledge of Microsoft Office suite.



• Excellent written and verbal communication skills, including strong English language capability.



• Strong stakeholder management and conflict resolution abilities



• Demonstratable experience of being proactive, adaptable, and resourceful.
  
  The opportunity to work for a trusted partner to thousands of companies around the world and a global leader in content, localisation, and globalisation.



• Contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.



• Collaboration with a passionate and diverse team of specialists from across the world in areas such as content creation, language/linguistics, technology development, AI/machine learning, managed services, and business operations.



• Experience working with a global leader that engages with the majority of the Fortune 100, fostering long-term partnerships to keep the world connected., Lionbridge partners with brands to break barriers and build bridges all over the world. For 25 years, we have helped companies connect with their global customers and employees by delivering content, translation, and localisation solutions in 350+ languages. Our content creation team specializes in copywriting, e-learning, and technical documentation for a diverse array of land, sea, and air platforms, serving both commercial and military sectors. We are committed to excellence in everything we do, always putting our customers first. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. We use the best of human and machine intelligence to forge understanding that resonates with our customers' customers. Based in Waltham, Massachusetts, Lionbridge maintains solution centres in 23 countries. Learn more at www.lionbridge.com.