Technical Delivery Manager

Closely aligned to Everyday Banking, the Core Banking platform (CBP) has responsibility for the maintenance and development of the systems which host all of the core banking products for the Lloyds Banking Group brands. Over the coming years the Next Gen Insights Lab which sits within the CBP will build out the LBG Core Banking strategic Systems of Engagement (SOE) and Systems of Insight (SOI) , as well as migration and decommission of legacy systems. The newly created Next Gen Insights Lab is a multi skilled team based in Manchester, London and Hyderabad. We're looking for a dedicated Technical Delivery Manager, (TDM) responsible for leading the effective coordination and integration of delivery of the technical components across multiple Labs/Platforms / third parties. If you think this sounds like you, then you're just what we're looking for - read on!, Our Next Gen Insights Lab is looking for a Technical Delivery Manager (TDM) to drive effective coordination and integration of delivery of technical components that requires cross-cutting engagement across multiple Labs and third parties. As a TDM you would model a desire to develop your skills and experience, create space to learn and collaborate, demonstrate resilience, adaptability, and confidence. You'll understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. You should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings. A bit more about what you'll do:

• Cataloguing and handling the technology dependencies between the lab and other teams.
• Coordinating of the integration process and / or implementation events across shared infrastructure, and managing oversight of testing - acting as an escalation point when required.
• Working with colleagues outside of the Lab to ensure interlock enabling us to deliver at pace.
• Ensuring that we make the products delivered by the Lab consumable in a self-served manner.
• Collaborating with Lab Leadership and Product Owner Teams to plan and prioritise technical integration related tasks which are often infrastructure led in nature.
• Identifying blockers to delivery by proactively monitoring, trouble shooting and diagnosing technical issues and calling out to Product Owner(s) / Lab Leadership where required.
• Acting as interface between the supplier (3rd Party) and key business partners.
  
  Prior background working as a Technical Delivery Manager / Project Manager within IT, specifically software projects.
• Strong agile delivery experience that includes work within Digital Transformation, Software, API or similar.
• Demonstrable ability to understand and translate complex technical solutions into non-engineering terminology that the business lines are able to understand and consume.
Testing experience
• Previous hands-on technical testing experience with the ability to serve as a technical escalation point when needed and speak with gravitas and credibility around testing and technical operational issuers.
• Track-record of handing critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking ownership for critical issues and ensuring resolution within agreed timescales.
Excellent influencing and communication skills
• Exceptional stakeholder management skills and strong influencing communication skills.
Reporting and Governance
• Experience in planning, tracking, reporting and governance; experience in communicating regular status updates to key senior colleagues and resolves high priority issues affecting delivery.
And any experience of these would be really useful:
• Previous financial sector experience or experience working in a highly regulated environment would be beneficial in this role.
  
  We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you., Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident; If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies