Technical Product Specialist

In this key role for the team, the Technical Product Specialist will be responsible for collating the primary technical resource for the CancerTools.orgs product portfolio. You will work closely with the External Innovation and Production teams to understand new products and processes enabling the smooth onboarding of cancer tools into the lab. Using your scientific expertise, you will develop our understanding of key products and work to enhance our product offering. This is a new role for the team, as CancerTools evolves so will the role, so we are keen for someone to come and take the opportunity to make it their own. It's not a lab based role so you'll need to be happy working in an office based, research environment. In return you'll have the chance to work with a variety of high calibre scientists and products that in turn generate revenue for our life saving mission. What will I be doing? Develop key product technical information for use in the production laboratory, marketing, and sales activities. Manage the incoming customer technical service pipeline and ensure actions are assigned and distributed to the relevant members of the team. Support the production laboratory with compliance investigations and technical enquiries via literature reviews and collaboration with inventors/researchers. Work closely with the product marketing team to represent the customer perspective to ensure key product pages contain up to date technical information and identify ongoing data improvements. Align with the External Innovation team on new incoming product technical information and manage the transfer to the production laboratory. Create product data sheets for all products and ensure they are uploaded to the website. Work in a methodical and compliant manner to ensure all information is documented in our Quality Management system and in-line with procedures., Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

PhD. In a life sciences discipline (preferred) or BSc/MSc with equivalent experience (cancer-related fields preferred) Strong technical understanding of Cell Line processes/production. Understand complex scientific information, theories and practice. Able to summarise complex scientific information in clear, concise, and accurate language that can be understood by the general public in both written and verbal form. Previous experience in a long-term research project involving literature reviews and write-up. Excellent written and verbal communication skills Willingness and ability to learn about new product types and technical processes. High attention to detail and accurate record keeping. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview Interview date: W/C 27th January 2025

• Please note this is not a lab-based role and will be primarily based at the Kent Discovery Park in Sandwich, Kent.
At Cancer Research UK, we exist to beat cancer. Cancer Research UK are looking for an ambitious and proactive life sciences professional to join their CancerTools team as a Technical Product Specialist C , the research tools arm of CRUK, is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to fund and accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available.

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.