Technical Publications Controller

Our Maintenance Repair and Overhaul (MRO) organisation partner with a range of global customers, working closely with major airlines such as British Airways, easyJet, Wizz Air, Iberia, Vueling, Air Canada, Etihad and Qatar., Due to internal promotion, we now have an opportunity for a Technical Publications Controller to join our team in Gloucester! This is a full-time and permanent position with a view to start as soon as possible!

What will I be doing?

Responsible for the compilation and creation of delivery reports for landing gears, you will have the ability to review all BTB queries arising from landing gear / hydraulic overhaul programs, in addition to landing gear and hydraulic test and re-certification programmes. You will support the programme manager for any unscheduled BTB requests and deal with customer queries both internally & externally, analysing & resolving issues.

This role will be based around the management of technical documents so will require great attention to detail. You will be investigating a product's life cycle when required and ensuring full accountability is recorded.

Key Responsibilities & Duties will include;

• Receiving & analysing BTB data. Liaising with customer to resolve missing documentation & rectification of documentation with errors



• Landing gear and hydraulics delivery reports compilation and creation



• Compilation of final customer commercial pack



• To act as the internal focal point for Key Account Management and Customer Support in supporting external technical queries for BTB



• Review MPS data & update BTB status
  
  Previous experience in landing gear records and company signatory desirable



• Ability to interpret Component Maintenance Manuals, Technical Drawings & instructions



• Solution based thinking to overcome obstacles



• Excellent problem solver with root causes analysis skills



• Proactive approach to solutions



• Self-managing



• Be able to communicate at all levels



• Efficient in computer skills



• High levels of flexibility and integrity during changes in work demands



• Excellent communication skills at all levels and the ability to make decisions under pressure



• Good computer skills



• Good mathematical skills
  
  Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations., Our Gloucester site is a centre of excellence, dedicated to the maintenance, repair and overhaul of landing gears and associated components for civil, military and helicopter aircraft. With over 220 employees, the team support the overhaul of more than 350 legs per year, with a dedicated team of engineers to support customers on-wing when issues emerge in service.


Our employees are at the heart of our success, as we work together for our sustainable future. There are four people fundamentals that underpin life at Safran:


• We believe in and promote diversity and inclusion as key values across our business



• We develop our colleagues skills and build opportunities so you can shape our future



• We create a trustworthy work place to support you, as you dare to act and innovate



• We encourage collaboration and mutual support for you and your colleagues
  
  Safran Landing Systems Services offers a range of benefits to support you in and out of the workplace:



• We work a shorter day on a Friday!



• 25 days holiday + UK Bank Holidays, plus the option to buy and sell holiday



• Annual bonus & Share scheme options



• Pension scheme (up to 8% match) and life assurance (4x salary)



• Benefits portal - health and wellbeing, lifestyle, technology and self-development courses



• On-site parking, self-service restaurant and chill-out area with games



• Involvement in STEM and community activities, inter-company sporting events and wellbeing initiatives


What's my next step?

Please apply by uploading a CV and cover letter, and if your experience matches what we're looking for, one of our recruitment team will give you a call

Diversity & Inclusion

We want Safran Landing Systems to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Safran Landing Systems an inclusive place to work.

Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check.