Technical Sales Advisor

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

As a Technical Sales Advisor based in Truro, Cornwall, (TF1 2XN) , you’ll be responsible for:  

• Being a point of contact for customers at the trade counter by identifying their requirements and providing product recommendations.

• Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude.

• Keeping up to date with technical product information and latest products.

• General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.

And here’s what we’d like you to have: 

• Merchant experience is desirable but not essential, as training can be provided

• Strong experience in retail sales and customer service experience would be advantageous

• A strong work ethic eager to learn and contribute in a small team environment with the flexibility to handle a diverse range of tasks effectively

• Excellent communication skills and confidence to engage with customers.

This is a full time, permanent role working 40 hours a week, Monday to Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00noon.
 

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.  

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!