Technical Sales Engineers

The Technical Sales department is responsible for managing technical communications with customers, ensuring internal alignment to meet customer requirements (including delivery, quality, and service), and maintaining strong, long-term customer relationships. The Technical Sales Engineer is an essential link between Sales, Customer, and Project Management during the phase from order to delivery. At BYD, Technical Sales consists of a team in Shenzhen and in Europe. The Technical Sales Engineers work directly with clients and coordinate with Technical Sales and Project Management departments to ensure customer requirements and project scope are clearly defined and the customer is up-to-date during the production and delivery phase.,

• Serve as the primary technical contact for UK customers, gathering and analyzing their specific requirements for electric bus projects.
• Manage the delivery of electric bus projects, ensuring that customer expectations are met in terms of quality, timelines, and performance.
• Provide technical guidance and support throughout the project lifecycle, from pre-sales to post-sales.
• Follow up on customer major complaints related to the E-Bus department's products or services.
• Coordinate with internal teams (engineering, production, service) to resolve issues efficiently.
• Track and ensure customer satisfaction, taking necessary actions to improve the customer experience.
• Collaborate with the Technical Sales Manager and the sales team to align on project requirements and deliverables.
• Conduct technical presentations and demonstrations to assist the sales team in closing deals.
• Assist in the preparation of proposals, quotations, and technical documentation for customers.
• Oversee the implementation of customer projects, ensuring they are completed on time, within scope, and budget.
• Communicate project progress, risks, and challenges to customers and management.
• Coordinate with internal departments to ensure smooth execution of projects.
  
  Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• 3-5 years of experience in a Project Management or similar role with proven successful records of managing multiple projects/customers of varying sizes in parallel;
• Experience in cross-cultural management, client management, and conflict management, strong sense of responsibility and ownership.
• Strong and effective written, verbal, and interpersonal communication skills in English
• Solid knowledge of the automotive, preferably the e-Bus market
  
  BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions, BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. BYD Europe As BYD's first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998. BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit. Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric… As BYD's first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998. BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit. Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric buses manufactured by those two factories will be exported to customers across continental Europe. It is also in partnership with Alexander Dennis in the UK which assembles jointly developed buses for the UK market. Up to now, the footprint of BYD electric vehicles covers over 70 major European cities, which will undoubtedly grow in the future. Automotive Schiedam 200,000 employees


• Job in a fast-developing company that represents sustainable and forward-thinking technology;
• Performance and experience-based competitive remuneration;
• Team building events and employee learning opportunities.