Technical Service Engineer 100% Technical Service Engineer 100%

We are looking to recruit a Technical Service Engineer to join the Engineering team at Orient Way Maintenance Depot. Reporting to the Deputy Head of Production, the role will be responsible for working at outstation and satellite stabling locations to assist with service start-up failures. Focusing on reducing liquidating damages through timely repairs to customer service defects. The successful candidate will be proactive and work towards company KPIs and values.,

• Undertaking Fault finding and the associated repair thereof.


• Provides assistance and technical feedback to the management team.


• Observe all the rules and regulations related to health and safety practices, including a tidy workplace and disposing of substances with a high environmental impact.


• Undertake and provide support across the business for all condition monitoring and manually monitored systems.


• Carry out in-house repairs of unserviceable equipment to reduce waste and increase efficiency in repair times on units.


• Maintain stock levels and stock checks on site by booking our parts on the asset management system and communicating with depot management teams and the LOR manager.


Organisational:

• Supplements Infor EAM (SRMS) (RDS) and other relevant reporting systems and documents the work orders as required, including entering of hours worked, booking materials used and taking support documentation for potential D and V claims. This includes working with tablets, smart phones and mobile applications.


• Attending and support drivers with start up failures to enable units to go into service by resolving unit defects and performing functional system tests on start up.


• Investigate and repair service failure defects.


• Perform work in accordance with work instructions and Safety Procedures and contributing to create and/ or update these instructions.


• Provide detailed reports on reliability, performance and safety.


• The above description only serves as a characterisation of the activities and is not an exhaustive list. The job holder is therefore expected to also perform all other relevant work they are asked to do, within reason.


• Demonstrates behaviour based values.


• Undertake analysis of the KPI Data to provide continual improvement and where appropriate, drive development of KPI's to take the business forward.


• Undertake and support any activity that capabilities permit.


• Targets to be achieved on a continual basis, and where not, fully analysed and actions put in place to prevent generic reoccurrence.


• On-Call requirements may be applicable to this role., Should you have any questions about the position or recruitment process, please do not hesitate to contact us. Apply Information for applicants


Information for applicants

Letter of motivation? This is optional for us. However, we do not want to miss a complete CV, job references and training certificates. A maximum of seven files (each with a maximum of 50 MB) can be uploaded.
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Laura Davison
Portrait
«Never let the fear of striking out keep you from playing the game.»

Laura Davison

My job in one sentence

Ensuring everyone is given the same opportunity and respect they deserve whatever the situation may be.

What I love most about my job

No two days are the same and no two cases are the same so there is a lot of variety, my day is never dull.

My tasks

Working with employees and managers on all areas of the HR Lifecycle.


• Served a recognised apprenticeship to minimum City and Guilds / BTEC level with Mechanical / Electrical / electronic bias and NVQ level 4 or to a proven similar standard or equivalent experience.


• Extensive professional engineering experience in (rolling stock) maintenance or equivalent.


• Able to read electrical/mechanical schematics competently.


• Ability to work in a pressurised environment and make decisions to tight deadlines.


• Ability to work as part of a team, going above and beyond where required.


• Be able to pass and maintain all competencies required for the role.


• Must demonstrate commitment to maintaining professional knowledge and ensure the depth of their specialist knowledge is maintained.


• Can demonstrate a customer driven attitude focused on quality.


• Willing to support and guide colleagues.


Desirable:

• Formal education at least to HNC / HND or equivalent standard in an appropriate subject matter.


• 5 or more years on the rail industry.


• Able to demonstrate ability to understand technical drawings, designs, reports and investigations that may have the impact to save and cost effective operation to both Stadler and to other stakeholders.


• Holds a valid PTS certification., Applicants should be motivated, professional and passionate individuals who are interested in being part of Stadler's continued success within the UK.
  
  Stadler has been building trains for over 80 years. Thanks to our innovation, strength, flexibility and reliability, we are a leading manufacturer of rail vehicles today. Around 13,000 employees work at several production and engineering sites and at over 70 service locations in Europe, North America and North Africa.


Stadler Rail Service UK Limited (SRS UK) is a subsidiary of Stadler. SRS UK provides a train maintenance service for a growing number of clients in the UK. In the next few years over 150 new Stadler trains will be joining the UK Rail Network which signifies the start of an exciting future for Stadler in the UK. Our current depot locations are in Cardiff, Glasgow, Liverpool, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry.


• Salary of £45,760 plus 20% shift allowance


• Base location at Orient Way Depot with frequent travel to satellite locations around the area.


• 40-hour working week.


• 264 hours annual leaver per annum


• Defined contribution pension scheme with Scottish Widows. Auto-enrolment at 4% matched contribution rate with the option to increase up to 10% which remains matched.


• Enhanced maternity policy.


• Enhanced paternity policy.


• Cycle to work scheme.


• Company paid membership of cash back health plan with Healthshield., We care about the health of our employees. That's why we offer company paid membership to a Cash Back health plan with Healthshield. We also offer a Cycle to Work Scheme.


We provide all the tools, hardware and other resources needed to do the job.

The development and growth of our employees is important to us. We offer training and development opportunities through on the job training and career path advancement. Depending on individual and department interests, we offer training and tuition reimbursement.