Technical Support Specialist - ILM London
Disney
Technical Support Specialist - ILM London
Salary Not Specified
Disney, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 13 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: ff95dc312ac0420bbe81cf49912de89a
Full Job Description
We are looking for a Technical Support Specialist who reflects the innovative spirit, creative talent, production excellence and passion for great filmmaking that define ILM.
Partnering closely with ILM Tech teams, they will help contribute to ensure operations run smoothly for our employees.
What You'll Do:
- Maintains computer systems and associated IT equipment within our offices and facilities.
- Communicates effectively with teams to ensure equipment is always production ready.
- Efficient installation and configuration of software as well as troubleshooting and repair of malfunctioning software in a Linux and Windows environment.
- Manage end user expectations and systems issues using technical and client service skills.
Exceptional level of communication- listening, comprehension and effective communication to demonstrate to the client / ILM teams that you can solve their problem. - Friendly, approachable and a "can do" attitude.
- Rapid response to technical challenges- must be able to "think / act quickly" to resolve new technology needs for production.
- Self-starter, energetic, strong organizational skills and ability to prioritize workload.
- Demonstrated ability to perform typical network troubleshooting / performance issues.
- Strong working knowledge of Linux and Windows Operating systems.
- Strong working knowledge of VFX software
Technical Skills Required:
This role is On-site, which means the employee is required to work full-time on-site at a Company designated location