Technical Trainer
ServiceNow
Technical Trainer
Salary Not Specified
ServiceNow, Staines-upon-Thames, Surrey
- Full time
- Permanent
- Onsite working
Posted today, 18 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 34b682283aec4dd8a8f4e46a5159aa67
Full Job Description
- Delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite), virtual classroom, and recorded formats.
- Learn highly technical products quickly using pre-release documentation and pre-release software and hardware.
- Use exceptional verbal and written communication skills, including virtual/online delivery of multi-day classes.
- Contribute and assist in development of effective and sustainable training courseware and curriculum.
- Travel up to 50% (worldwide).
A strong technical background and experience with enterprise software (PaaS a plus) and programming languages (JavaScript preferred). - Understanding of web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language essential.
- Knowledge and hands on experience implementing ITSM/ITBM/GRC solutions or similar preferred.
- Background in Service Management, ITOM, ITBM, GRC, IT Management preferred.
- High level of flexibility, creativity, and dependability.
- 3-5 years of experience in a technical training environment required; some instructional design experience preferred.
- CTT+ or equivalent preferred
- ITIL certification preferred
- Additional languages: German, , French, Spanish, Italian preferable
- Good working knowledge of MS Office applications, including: Word, Excel, and PowerPoint as well as learning technologies such as Captivate, Articulate, design tools, LMS' and web conferencing applications.
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies .
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.