Technician, Onsite Support

A AV Technician is required to be based at one of our client sites in Central Paris, France. This individual will need to provide the support of fully integrated conference rooms, boardrooms, and a large multi-divisible space. The Technician interfaces daily with the customer and acts as an extension of their team at AVI-SPL. His/her responsibilities generally include the operation and functional testing of all AV and integrated conference room components/equipment. The Technician works in cooperation with the customer's UCC team in maintain their equipment and the user community to a high-quality standard. Role Includes:

• Ensure all audio visual and media services are delivered to the business in a professional and efficient manner
• Offer support and assistance to clients both virtually and in person.
• Assist and support the client in the use of fixed and portable AV equipment.
• Ensure all video conferencing requirements for the client are met in full.
• Ensure all equipment onsite is maintained and kept in working order with all faults reported via the onsite procedures.
• Carry out first/second line troubleshooting to AV equipment and rooms within time constraints.
  
  Be organised and flexible with the ability to approach different types of tasks during the working day
• Excellent customer service skills with previous experience of dealing with 'ALL' level executives
• Being able to prioritise and work under pressure is essential
• Be competent to a high level of computer literacy
• Be available and flexible to work overtime if required
• Capable of good communication skills both verbal and written, being able to communicate with company executives to building contractors
• Be able to work to the highest quality standards with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem.
• Reliable, conscientious character who takes pride in what they do and completing tasks on time.
• Ability to deal with difficult situations
• Willing to undertake training and examinations to improve their technical knowledge.
  
  AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
our highly trained team works hand-in-hand with organization's worldwide - including more than 80% of Fortune 100 companies so if you're looking for a business that can offer you real career opportunity and progression, get in touch today and let talk about how we can fast track your career!

As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer:
• Enjoyable and dynamic company culture
• Health & Wellbeing
• Private Healthcare
• Access to Employee Assistance and Wellbeing Support
• Mental Health Support through the above
• Work & Home Life Balance
• Increased holiday with service
• Flexible working policy
• Learning & Development
• Access to numerous online learning resources
• AVIXA membership for industry learning
• Employee Discounts
• Access to online retail discount platform
• Discounted products through our recognised partners
• Other
• Cycle to work scheme.
• Season ticket loans
• Generous Referral scheme
So, if you are feeling undervalued, stuck in a rut, or just looking at furthering your career, apply today. Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business. AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status