Technology Risk & Control Oversight Lead Analyst - VP

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family,

• Work with Risk & Control colleagues across Technology to collate and report on open/past due issues from all sources. Ensuring compliance with Policy/Procedure.
• Develop processes and analysis to proactively identify potential procedural gaps. Work with stakeholders to prevent policy/procedure breaches.
• Present on Issue status, themes, and trends in open issues in various forums.
• Responsible for identifying training needs by conducting assessments to detect skill gaps and training requirements.
• Develop and implement comprehensive training program along with monitoring and evaluating the training program effectiveness and maintain repository for training materials.
• Create detailed thematic analysis and presentations.
• Assist and participate on increasing process automation implementation.
• Creating Process Control Manuals and Quick Cards.
• Lead working group forums.
  
  Expertise in Technology Risks & Controls.
• Strong understanding of Issue Management Lifecycle (from identification to closure)
• Strong understanding of Citi's MCA process.
• Excellent oral and written communications skills; must be able to articulate and be persuasive with the judgement and authority to provide insightful commentary to senior stakeholders.
• Ability to drive change to business practices by working effectively across a global organization.
• Self-starting with the ability to multitask and prioritize.
• Project management skills.
• Capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
• Ability to analyze a process and recommend ways to improve quality, controls, and efficiency.
• Excellent analytical and problem-solving skills.
• Robust knowledge of training methodologies.
• Excellent communication and presentation skills.
• Must be analytical, flexible, team-oriented, have good interpersonal, communication, and follow up skills with strong attention to detail.
  
  By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.