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Telesales Executive

The World, Bradford

Telesales Executive

Salary not available. View on company website.

The World, Bradford

  • Full time
  • Permanent
  • Onsite working

Posted today, 9 Jan | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 6ff9adf1e98c42e68a0e98a865978517

Full Job Description

  • Liaise with New Business Executives/NBE on a daily basis to discuss updates, plans and targets
  • Correctly qualify the company and ensure reaching decision makers
  • Call prospects to arrange meetings for your NBE within your designated postcode area
  • Influence and convince prospects to meet with a NBE by delivering a professional sales pitch discussing Kinect Energy's services and products.
  • Provide prospects with required information in professional format with a view of Kinect Energy's services and company history.
  • Build relationships with the Decision Makers, diarising call backs and cancellation
  • Resilience and the capacity to grow adapt to an ever-changing work environment.
  • Maintain and update the company data base with accurate information on a daily basis.
  • Update the NBE's calendar with all new meetings and meeting cancellations
  • Prepare and produce reports when required.
  • Achieve all daily, weekly and monthly KPI's
  • To attend and fully participate in on-going training and development, regular performance reviews, monthly one to one meetings and company appraisal system.
  • Contribute to overall team effort to ensure company new business targets are consistently achieved.
  • Carry out any other reasonable duties as required by the company
  • Adhere to the company and department standards, policies and procedures.
  • Adhere to data protection guidelines, ensuring all prospects are aware that all calls are recorded
  • Adhere to the policies and procedures to attain and maintain the required competency level to perform the role and, in particular, to promote a culture where customers are treated fairly, with openness and honesty.
  • Apply company values in all day to day activities.
  • Understand the health, safety, environmental & associated legal requirements that are relevant to our work and comply with these. Actively promote issues regarding health, safety & the environment.

    Work experience gained in business to business sales roles (telesales or face to face sales) is essential and a desire to build a career in telephone sales and account management.
  • Excellent customer service skills are essential
  • Strong written and oral communication skills are essential.
  • Strong interpersonal skills and stakeholder management skills are essential
  • Strong attention to detail and high levels of accuracy is essential
  • Data inputting experience is highly desirable.
  • Strong IT skills that include Microsoft Office (Word, Excel, Email & Web) awareness and experience is essential
  • Strong negotiation skills are essential
  • Tenacity to make sales calls (warm and cold calls) is essential
  • Results driven approach is essential
  • Strong numerate ability and analysis skills to manage pricing and supplier negotiations is essential.

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