Telesales Operative

Caffe Concerto, North Acton, Ealing

Telesales Operative

Salary not available. View on company website.

Caffe Concerto, North Acton, Ealing

  • Full time
  • Permanent
  • Onsite working

Posted today, 6 Jan | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 04bc44ce4ef741f2a0411c1c247903fe

Full Job Description

8 hours ago

  • 41 views
  • This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage.

    Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

    Restaurant
  • More than 250 Employees
  • Hiring on JOB TODAY since April, 2017 Caffe Concerto is a very popular and icon luxury cafe/restaurant with branches based all over the UK. Caffe ConcertoActive 5 hours ago