Telesales Operative - Northampton Parts Plus

Allen Motor Group are currently looking to employ a Telesales Operative for our Parts Plus Centre in Northampton, to be responsible for building and maintaining strong relationships with new and existing customers, whilst achieving allocated sales targets. The position is offered on a part-time permanent basis, with a 2 week rolling split of Monday to Wednesday 8:00 - 17:00 one week, then Thursday and Friday 8:00 - 17:00 week two, with 1 in 6 Saturday AM's, reporting to the Centre Manager., As a Telesales Operative you will be responsible for and not limited to:

Processing the required number of incoming and outgoing calls per day to achieve set KPI's
Accurately identifying parts to meet the customer sales requirement
Ensuring the proper and accurate usage of all systems to search and order parts
Providing the highest level of customer service at all times
Ensuring all Parts Plus policies and procedures are followed

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

Previous selling and influencing skills
An ability to follow procedures, policies, and instructions.
A passion for providing first class customer service
Fantastic communication skills

In addition to a highly attractive basic salary and on target earnings, we also offer a range of other benefits including:

30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT's, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Retailer discount portal with discounts from some of the UK's biggest retailers
£500 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group

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